Ronelle Ingram entered the office equipment industry as a copier field service technician, the first female graduate of Savin’s full line copier technical school.  Her involvement in NOMDA’s (now BTA) dealer training programs advanced her reputation as a national trainer and speaker, leading to requests for written explanations of her training programs and service management philosophies.

 

Through the years she has been recognized with multiple professional and personal awards for service and education, has served on numerous boards, and has become a well-known speaker for many industry organizations.

 

All the while, Ronelle has worked fulltime as a technical service director.  She writes and speaks about what it takes to create and sustain a profitable office equipment service department.